Family Health Advocate II, West Chester
You can make a difference in your community! Provide outreach, case management, home visiting, and health education to women and their babies enrolled in our Healthy Start Program. Join our outstanding team of employees committed to providing the highest quality of service to their participants.
This position provides direct case management services to Healthy Start clients and assists the Manager with administrative duties, data reports, as well as additional duties and special projects based upon the needs of the Site and the expertise of the Family Health Advocate II.
- Identifies pregnant women through outreach in the community and referrals from agencies and enrolls them in the appropriate services of the program.
- Publicizes the program to the community through one-on-one contact, health fairs and other special events.
- Maintains ongoing contact with pregnant women by telephone and home visits to provide emotional support, health information and referrals to health care and social services.
- Serves as the pregnant woman’s advocate and accompanies her to health and social service agencies, in accordance with program protocols.
- Provides support to women experiencing challenges such as depression and domestic violence.
- Conducts screenings and assessments of program participants to aid in identifying their needs.
- Assists families in applying for and maintaining health insurance coverage.
- Encourages women to attend pre-natal and parenting classes, support groups, and other special events.
- Maintains complete and accurate records related to the delivery of program services, using a variety of manual and electronic data gathering tools.
- Assists Manager with coordinating and/or facilitating prenatal, parenting and other education programs.
- Prepares weekly and monthly reports on program services, activities, and outcomes as directed by Manager.
- Supports other Family Health Advocates on non-emergency, non-high risk participant situations when Manager is not available.
- Completes other special projects and additional duties as assigned.
- Protects the confidentiality of all information regarding current and past program participants as well as organizational operations.
- Provides additional staff support to other Healthy Start offices, as needed.
- Attends team events and organizational-wide staff meetings.
- Participates in organizational-wide training programs.
- Other duties may be assigned.
Qualification Requirements Include:
- Bachelor’s Degree in social work or other relevant field; Associates’ degree in relevant field and two years of relevant work experience; or a total of four years relevant work experience may be substituted.
- Must have and maintain a valid driver’s license and automobile insurance with liability coverage.
- Proven ability to build, and/or history of, strong involvement in local community organizations.
- Excellent written and verbal communication and interpersonal skills.
- Intermediate computer skills (e.g. Keyboarding, Windows, Internet Explorer) including ability to enter and track participant data.
- Must be detail oriented and possess strong organizational skills.
- No criminal or child abuse history as determined by a criminal background check and child abuse screening.
- Track record of working as a productive and cooperative member of a team.
- Willingness to accept supervision and make personal performance improvements as appropriate.
- Capability to work flexible hours (minimum of one evening per month and one weekend day per month) and to work at other Healthy Start offices, as needed.
This position offers a competitive salary and excellent benefits including health, disability and life insurance, a 401(k) plan with an employer match, and a generous leave program.
To apply for this role, please send your resume, preferably in Microsoft Word format, to firstname.lastname@example.org.
Maternal and Child Health Consortium of Chester County is committed to being an Equal Opportunity Employer